Showing posts with label Public Services. Show all posts
Showing posts with label Public Services. Show all posts

Wednesday, August 21, 2013

Now file RTI online on

Hey Friends now you don't have to stand in Long queue and wait long at government offices.
Now you can file a RTI in just few steps online.


Launch on 21st August 2013 4 PM IST

Facility to file RTI Applications online to all central Ministries.

Features available

  • File RTI applications and First Appeals online to central Ministries.
  • Online Payment of RTI fee - Internet banking of SBI, Debit/Credit Cards of Master / Visa.
  • Reply is Sent online.

Wednesday, July 17, 2013

Mumbai Ration Card Information and holders rights



For the convenience of the consumer who cannot buy the fortnightly quota at one time,
Purchase of rations on a weekly basis is permitted. If a card holder cannot purchase his rations in the first fortnight of a month, he can do so in the second. Sugar is available owing to shortage or strike by Shopkeepers, Truckers or Go-down employees in a particular month, these quotas will be made available in the month by the Government.

Samples of food grains, etc are to be displayed in sealed plastic bags. The general impression that rations are of poor quality is not correct, they have to be clean, the Government is supposed lift stocks from the food corporation of India only after proper examination. It does not accept spoilt stocks, if the grains are of bad quality you have the right to complain and have them exchanged. Samples of the available food grains have to be displayed in thr Ration shops in the sealed plastic bags bearing the number of the godown and the date of delivery. The card holder can compare the quota given to him with the sample in the bag and ensure that he is given the same quality. If samples are displayed in plates you could be cheated.


The receipt is yellow in colour and in simple language. If the figures are not clear ask the shopkeeper to write them down legibly. The receipt should give the date of purchase, details of the ration supplied and the number of the ration shop in Marathi only.  There is no rule that the ration can be purchased only once a day, you may make more purchase separately on the same day.
If the shopkeeper has no change, ask him to write the amount due on the back of your receiptand to sign below so that the amount can be adjusted against your next bill.

4. You are entitled to buy only the commodities you require. The shopkeeper cannot insist you buy wheat or rice in order to get the quota of your Kerosene or Sugar.

5. A fee of Rs. 5 is charged for a new card. The fee for replacement of a lost card is Rs. 10/- only. There is no charge for issuing a temporary card.

6. When applying for a new card or adding names to a card, verification will be carried out after your application is received and the card will be made available within 10 days.

7. To obtain ration card, applications do not need to have a fixed residence. Tenants , sub- tenants pavement dwellers, temporary construction workers, contract labours and hostels can all obtain ration cards after inspection to verify produce a no objection certificate from the owner of the premises.

8. If a card holder is moving from one locality of greater Mumbai to another, there is no need to surrender the card. A slip giving the address of the rationing office for the new residence, reference number and the number of the new ration shop (ARS No.)will be attached to his ration card by the rationing office. The card holder should first go to his change of residence: the officer in-charge will guide him regarding the steps to be taken.

9. If the card holder is moving to Mumbai from Districts or from outside the State, he will have to get a surrender slip from his old rationing office and present it at the new rationing office. If the card holder did not have a ration card in his former home he will have to get a certificate from the “talathi” of his district to this effect. In case where documentary evidence cannot be produced, the rationing inspector will inspect the home, verify the statement of the applicant and issue a temporary card.

10. Card holder should not be intimated by threats made by the shopkeeper. He has no powers to seize, change or cancel their cards.


The ration shop has to display:
a. The registration number of ration shop (ARS No.)
b. The number, address and phone number of the ration office
c. The inspectors name and time of his weekly visit.
d. The stock position of all rationed commodities in units.
e. The official price list.
f. The total number of ration cards registered with the shop.
g. The total number of units.

A complaint  book has to be available to card holders.


You can obtain an application form for ration card from your ration office or district office on payment of Rs. 1/- There are three type cards, Yellow, orange and White.
The yellow cards are given families below the poverty line, ie those having an annual income between Rs. 15,000/- and Rs. One lakh are given orange cards and income above one lahk per annum are given white cards.


a. to obtain a new ration card, fill up form No. 1, attach all the required documents and pay a fee of Rs. 5 only. The card should be received within 10 days.
b. For deleting names from the card, fill up form No. 9 and get acertificate from the ration office to this effect. This should be done the same day or at most the next day.
c. For adding names fill up form No.8, The change should be made within 7 days.
d. To replace a lost or mutilated ration card, fill up form No.15. The card should be replaced within 10 days.
e. For other alterations such as change of address fill up form No. 14. The change should be made within 7 days.
Approach the Public rations officer at Window No.1, for free assistance. Do not involve any middle men who approach you.
Illeterate applicants or those who do not know Marathi should seek help at Window No. 2 to get their forms filled up. Completed forms for new ration cards are also accepted at this Window.
Application for increase in the number of units will be received and registered at Window No. 3. People wishing to surrender their ration cards can get a receipt for the same at this Window.
Distribution of ration cards, registration and accounts will be handled at Window No. 4.


The food and civil supplies department of the state Government controls the functioning of the PDS, policy decisions are taken by the rationing controller.
In the Greater Mumbai and Thane industrial zone there are 6 zonal offices:
1) Zone A-Office Nos. 1,3,5,6,9,11 and 13
2) Zone C- Office Nos. 15,16,17,18,19,20 and 21.
3) Zone D- office Nos. 22,23,24,25,26 and 29.
4) Zone E-Office Nos. 30,31,32,33,34,35, 44 and 45.
5) Zone F –Office Nos. 27,28,42and 43.

The head of a rationing office is the Rationing officer. The Asst. rationing Inspector and the staff help in the day to day functioning of the office. The staff helps to redress the grievances of the public and guide them.


In regular Maharashtra the Addl. District collector is the overall charge of the PDS but the District supply officer operates on his behalf. At the Taluks level the Tehasildar heads the rationing operations. There is a head clerk to assist him and a rationing Inspector who is charge of 100-125 villages. Hence it is impossible for the Inspector to physically inspect them often. In rural areas card holders obtain Kerosine from authorized Kerosine suppliers. The Chairman of various co-operative societies are required to certify that the quota given to the shop has been properly distributed before fresh quota is supplied.


Quite often, Kerosine, Wheat and rice are not available or the sugar is less than 500 grams. People wish to complain against the shopkeeper but are afraid that he may be abusive or confiscate their card: at such times to whom should one complain?
First, one should ask for the complaint book in the ration shop and enter the complaint in the book. Then Inspector examines the book every time he visits the shop. If the Inspector does not redress your complaint, you should complain to the Tehsilder/rationing officer. If there is still no action complain to the Collector/Addl. Collector or District supply officer / Controller of Rationing. Regarding policy matters suggestions or complaints should be sent to the Secretary, Department of foods Civil Supplies and consumer Affairs or to the Minister.
To ensure implementation of the rules and assert one’s rights is difficult for one person, hence it is necessary to form local organizations of ration card holders. Local groups, women’s groups and party branches should take the lead in solving card holders problems. For this complaint redressal committee need to be set up. Card holder, ration shopkeepers and ration inspector should be member of this committees.
Such a committee could be for one ration shop or for 4-5 ration shops jointly. Problems that cannot be solved by the committee can be referred to the Controller or the Department. The PDS covers all of Maharashtra.
Rationing problems affect everyone from city dwellers to Adivasis. It is essential that those organizations which are working on behalf of card holders should come together in the form of a Federation to ensure proper working of the PDS(Public Distribution System)

Friday, June 21, 2013

Google's app to trace missing persons in flood-hit areas in 2013-uttrakhand-floods-India

Uttarakhand, in Northern India has been ravaged by floods with around 150 feared dead and more than 15,000 stranded according to the latest statistics. As the government of India battles to save lives, Google is doing its bit to help people by launching a web application called People Finder, a temporary tool set up to help people find their missing friends or relatives.

The tool is very easy to use and just like the Google homepage sports a Spartan UI. There are two buttons, one to find a missing person and the other to share information on some person. If you need to search for someone, you click on the green box and any information relating to that person will show up on the results. If you need to share some information, you click on the blue box and you type in the name of the person and the information that you may on them. All the information shared through this tool is available to the public and shared with press agencies, NGOs and others to help keep the database up-to-date.

You can simply hit this URL   or  and find the missing one or create a new search/Profile for your missing member.

Google has also shared the emergency numbers listed on the National Disaster Management Authority, and people can call on the following numbers to get an update.

Uttarkashi: (+91) 1374-226461
Chamoli: (+91) 1372-251437, 9411352136
Rudraprayag: (+91) 1364-233727, 9412914875
Tehri: (+91) 1376-233433, 9411548090
Kedarnath: (+91) 1364-233727
Control Room (Uttarakhand): (+91) 135-2710334, 9557444486

Friday, May 17, 2013

How to file a Complaint in Consumer Court in India

Many time in our daily life we are cheated by Shop Keepers, Banks, Insurance etc.etc.
But either we fight with them or we don't raise our voice thinking what we can do.
But our Government has given us the right and power to drag them to consumer court and if they found guilty they have to pay the fine or give back your money.

But many of us don't know how? Where? 

Its very easy! Just remember few things about it.

Who can file a complaint and What are the issues to consider when filing a complaint?

A) Any person who can be termed as a consumer under the Act can make a complaint. The following are the persons who can file a complaint under the Act :

* a consumer; or

* any voluntary consumer association registered under the Companies Act, 1956 or under any other law for the time being in force, or

* the Central Government or any State Government,

* one or more consumers, where there are numerous consumers having the same interest.

Issues to consider when filing a Consumer complaint

You would have to check where the jurisdiction would lie and then ascertain the value of the claim. You will have to file your complaint depending upon the amount of money or compensation you want from the opposite party for the deficient service he has provided you or for the defective product that you have been sold. It is important to note that most Judges in these courts will be able to tell if you are unnecessarily filing a complaint & are just trying to make a quick buck.

How to do it?

1.First buy a copy of the Consumer Protection Act. The format for filing a Complaint is given at the back. It is quite simple.
2. Read Sec.2 and ascertain under what sub section your complaint comes under eg. deficiency of service, unfair trade practice, restrictive trade practice etc.
3. Draft your Complaint in simple, succinct terms stating the facts along with documentation in support.
4. You will need to file it in 3 originals for the Forum, 1 for service to each opposite party and obviously 1 for yourself.
5. Better to visit the District Forum having jurisdiction in your area to find out about the fees which must be paid by DD.
6. Visit for more info.
7. It is quite a simple process which does not need a lawyer unless you feel you require one. In metro cities it may take at least 2 years for a decision so be prepared for usual delays.

Good Luck and All the best !

Sunday, April 7, 2013

Get Aadhaar to obtain PAN card now

The Unique Identification (UID) Aadhaar number will soon be a "valid" proof of identity and address to obtain a PAN card.

A proposal for inclusion of Aadhaar in the existing list of valid proof of identification and proof of address for allotment of PAN was sent to the finance ministry by the Unique Identification Authority of India sometime back.

The ministry has decided to notify rules in this regard. It is aimed at curbing the menace of fake or duplicate PAN cards which are allotted by I-T department to taxpayers.

"Once Aadhaar is accepted as a valid proof for obtaining PAN, the I-T department would be able to weed out the menace of fake, forging or duplication of PAN cards.

"The amalgamation of the databases is in full swing and the ministry would soon notify the rules in this regard," a senior finance ministry official said.

The ministry, through the Income Tax department, has already incorporated more than 1.75 lakh Aadhaar numbers in its database since it notified a new form 49A for getting PAN last year.

It has been working for nearly three years on the plan of creating a biometric database of taxpayers which it will now achieve by incorporating the Aadhaar data which has been taken on similar lines.

Till now, a variety of documents, like voter ID card, passport, driving licence and documents of owning or renting a property were used as a proof to obtain the Permanent Account Number (PAN).

The ministry had last year brought out a new PAN application form-- 49A for use of Indian citizens, companies and entities incorporated in the country which allows a applicant to mention his or her Aadhaar number.

The finance ministry, which had first mooted the proposal of generating and issuing biometric PAN in 2006, had kept the decision pending for sometime as it was felt that both the agencies (UIDAI and I-T) would be "duplicating the effort" to reach a common goal -- biometrics-based identity.

In 2006, the ministry had proposed that the biometric PAN cards would have the I-T assesses' fingerprints (two from each hand) and the face. This will now be achieved by collating the Aadhaar database with that of the PAN.

According to latest data (till December last), more than 16.49 crore PAN cards have been issued in the country.

The I-T department, in a number of cases, has unearthed a number of individuals possessing multiple PAN cards or forging the details to evade taxes and create 'benami' properties.

Saturday, March 9, 2013

Apply for a ration card online

Ration Card Online

Ration card is a very important nationality as well as identity proof. Besides, it also provides the right to purchase goods from rationing shops. A person can apply for a ration card online.
To get a new ration card, the applicant will have to follow the below mentioned steps:
  • Collect the application form for ration card.
  • Forms are available at any office of Food and Civil Supplies department.
  • Fill up the form properly.
  • Specify properly the name of the state in which you wish to get new ration card.
Now the applicant will have to show/submit all the following documents with Ration Card application form]
  • Voter identity card.
  • A Rs. 2 worth of court fee stamp
  • Residential proof
Any one of the following documents may be considered as residential proof
  • Receipt of tax payment
  • Document of rent agreement
  • Gas bill
  • Bank passbook
  • Electricity bill
  • Telephone bill
  • Letter mailed by post office in your house
All of the above documents have to submit in jurisdictional range office.
If the applicant wants to get a new ration card in a new area, but have an old one at his/her previous residential place, then the process will be little bit different.
  • The applicant will have to submit surrender certificate of previous place.
  • The applicant should submit deletion certificate (in case of married person who moved to another place due to marriage.
In both the above defined cases the Ration Card is issued in the same day.

Use your ration card regularly, or it might be cancelled

If you do not use your ration card regularly, you could stand to lose it under new rules from the Controller of Rationing. To retain your card, you will now have to buy ration with it every month, failing which the card will be canceled in three months. If you own a white ration card, you will have to fill in a form ever year to keep it valid.

Dr Ashwini Joshi, Controller of Rationing, has issued a circular asking all ration shop owners to informed her office if any card holder has not used his card for three consecutive months, and intends to cancel all such cards.

"This is actually a drive to detect bogus cards in the city. The process is continuous, which is why we have launched this drive. All card holders have to get confirmation on their ration cards that they bought goods from an authorised shop. In case someone fails to do so for three months, the card will be suspended," said Pramod Salve, deputy controller of rationing.

"We are compiling data on card holders who do not buy ration. In such cases it will be deemed that the card is not in use and probably bogus. But we will not take further steps without verifying all the facts," he added.

In case the holder plans to be out of the city for over three months, he or she will have to inform the shop owner so that the card is not suspended," Salve said.

"White card holders will have to fill in a form every year stating that the holder lives at the address mentioned on the ration card,” he added. Naseem Khan, minister of state, confirmed that the circular had been issued. He said, "I told the department that they can continue their drive to detect bogus ration cards, but should not trouble genuine card holders.”

Tuesday, January 29, 2013

Update Aadhaar Details or UID Details online now

Enter your 12-digit Aadhaar Number in the field and click on Send OTP.
You will then receive a One Time Password (OTP-valid for only 15 minutes) on your registered mobile number.
If your mobile number is not registered then you will be asked to input your mobile number on which your OTP will be sent.
Enter the OTP received on your mobile and the text visible on the screen and click on Login button.
Be quick because your OTP is valid for 15 minutes only.

Print Your Aadhaar Cards online now

A good news for all who have applied for Aadhaar card and have been waiting for long to receive it. You could have checked the status online already but of no use when your status says Aadhaar card has been generated and sent but you not receiving it yet.

My status was “Card sent” from past 10 months but I never received it. But just now I got it instantly online and printed it too. Need to laminate it only.

Here’s how you too can get it and keep it for your records even when you have already got it’s physical copy.


Enter your Enrollment number, Name, Pincode and the captcha code.

If inputs are correct and validated, you will a receive a screen which would display last 4 chars of your phone number where you would receive an OTP (one time password) to authenticate yourself. You can click ‘Yes’ and continue.

Enter OTP received on your mobile number.

Download your Aadhaar card.

You can then print it and save it for future reference.
The Password of the PDF copy of your Aadhar letter is your pin code mentioned during registration. (The PDF is also digitally signed :) )
Note: You would need to enter your Pincode as password for opening the Aadhaar PDF.

Saturday, January 5, 2013

Important links to pay your utility bills online and get discounts

Relaince Electricity Bills :
Not only this, paying through credit card or net banking earns you a 0.5% internet discount on bill amount for each successful transaction, subject to a maximum of Rs.250/.

MTNL Bills: (*Pay online save 1 % )

Municipal Bills 

Water Bills:

Property Tax:


Birth Certificate Application:

Death Certificate Application:

Shop Renewal Application:

Health Licence Renewal:

Trade Licence Renewal:

Complaint Registrations:

Duplicate Receipt:

Tuesday, June 19, 2012

How to find-track-trace your lost-theft Mobile-cell

I lost my cell last week. it was a painfull day for me.
Did someResearch on how to track my lost phone and came through some usefull information.
What one should do if thier cell phone is stolen?

All Mobile have unique IMEI(International Mobile Equipment Identity) Number, no two mobile have same number it is totally unique , to check your IMEI number dial *#06#
with this IMEI  Number you will get so many information about your handset and maker of the mobile and manufacture place ,etc

If some one stole your mobile then Follow Below given step which will help you to get your mobile back
Follow this step
•First submit your FIR if your mobile lost or stolen
•Then submit your FIR to your service provider
•Then ask your service provider to trace your number
•If your mobile is switched on and it has different Simcard then it will trace easily
•If your simcard is not activated then also your mobile can trace
•You can ask your service provider to Block your IMEI number
•Service provider use a shared hosting service for blocking IMEI numbers
•Witch mean if your mobile have different sim then also Your mobile  not work
•your service provider get that sim number which is used for you IMEI Number
point to Remember :
•when ever you purchased new mobile then take your IMEI number and note it
•if your mobile lost or stolen then  call to your service provider and block your number
•then go to your nearest police station and give written complete that is FIR
•and take one copy for you
•then submit this copy to your service provider