Showing posts with label Blackberry. Show all posts
Showing posts with label Blackberry. Show all posts

Sunday, June 23, 2013

Troubleshoot your smartphone for App Crashing,Slowness and Lags- Blackberry


If your new Z10 or Q10 is running slow and has some random bug, you can switch it off by pressing Power button for a few seconds. Restart it by pressing the same key again. But in case, the device is unresponsive, you can keep the key pressed for around 10 to 15 seconds to do a hard reboot. This will not delete your data.

In case, you want the device to be restored to factory settings, go to Settings > Security and Privacy > Security Wipe. Type blackberry to confirm the process and you're done.

Depending on the amount of data you have, the process can take from a few minutes to even half an hour, or longer.


Backing up from a Z10 or Q10 is slightly old fashioned and reassuring, as it stores the data on your computer. To create a back up, download the BlackBerry Link application and install it on your PC.

Connect your phone to the computer using its cable. BlackBerry Link will identify the device. Click on the Settings icon (top right in the program).

In the General section, check Back up My Device and Select Data To Include In Your Backup Files. On the left pane, click on Back Up Now.

To restore the data, you will have to use the same application. Along with the Back Up Now option, there is a Restore Device Data option. Use that to restore the data to your device.


Users who have OS7-powered BlackBerry phones can back up their data locally on their computer as well as to the cloud. To back up on your local computer, download the BlackBerry Desktop Software from the company's website and install it on your PC. Then connect your handset to the computer, click BlackBerry device on the left panel in the Desktop Software and select Backup Now on the main screen.

To restore the data that you had saved previously, connect the phone to computer and click on Devices at the top left corner of the program. From the dropdown menu, select Restore and follow the instructions on the screen.

The other way to back up and restore contacts, etc, on OS7 devices is through the BlackBerry Protect app that can be downloaded from BlackBerry World for free. It can't save data for BB10 devices, but for OS7 devices it can be used along with the BlackBerry Protect website to manage backups and restore your phone.